Meet Lisa, director of operations who is responsible for all of the operations of a company. Lisa manages all systems and processes that the company uses every single day. A few of her main duties as a director of operations are managing the production schedule, working with vendors, implementing new company policies, managing agent transactions and getting everyone on task . Lisa also helps to ensure that the quality of services we provide is consistent.
As director of operations, Lisa has 10 years of experience as well as an MBA. One of her most important skills is solving problems to client satisfaction issues. Another skill is analytical thinking as the director and looking through data all of the time to address patterns in the company’s customer relations.